Privacy declaration

What information do we collect?

 Information you provide to us: When you complete a customer profile or other form online or communicate with us by email, letter, fax or telephone, we receive and store the information you have provided to us.

 

This information is basic information, including: name, addresses, telephone, fax and mobile phone numbers, email address, interests and business information (if applicable). We use the information you provide for purposes such as responding to your requests, communicating with you, and customizing future services for you.

 

Third Party Vendors: In addition to collecting your information, we may have third party vendors who also collect your information to provide the products and/or services you have requested (e.g., credit card companies or banks, call centers, suppliers, affiliates, and marketing companies).

 

Generally, these companies are intermediaries who act solely to provide services in relation to your request. Most of these vendors have their own privacy policies to protect your information, and have access to personal information necessary to perform their functions on behalf of WANDD, but may not use it for any other purpose.

 

Cookies are used by WANDD: We use cookies to obtain a variety of information that gives us details about which products and information most interest our visitors. Cookies can also be used to protect your information. If you would like to prevent our cookies from collecting this information, you can look for programs that allow you to visit our site anonymously.

 

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser so that our systems can recognize your browser. We can see which pages you click on and store items in your shopping cart between visits. In the 'Help' section of the toolbar of most browsers you will find instructions on how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and/or how to disable cookies altogether. Please note that disabling cookies will prevent you from using many of our services.

 

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies" (text files placed on your computer) to help the website analyze how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transferred to and stored by Google's servers. Google uses this information to keep track of how you use the website, to compile reports on website activity for website operators and to offer other services relating to website activity and internet usage. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on Google's behalf. Google will not combine your IP address with other data held by Google. You can refuse the use of cookies by selecting the appropriate settings in your browser. However, we point out that in that case you may not be able to use all the options of this website. By using this website you consent to the processing of the information by Google in the manner and for the purposes described above.

 

Information from other sources: We may receive information about you from other sources and add it to our account information. Examples include updated delivery and address information from our carriers or other third parties, which we use to correct our records and make your next purchase or communication easier to deliver; account information, purchase or redemption information and page view information of some merchants we work with or for whom we provide technical, fulfillment, advertising or other services; information about search terms and search results of some searches performed through the web search functions provided by certain organizations; search results and links, including paid listings (such as sponsored links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to provide certain credit or financial services to some customers, and information from data providers.

 

You agree to provide accurate and complete personal information.  If you do not provide correct personal information, we may refuse to process your request for services/goods.

 

Why do we collect personal information?

 We collect personal information in order to contact you by phone, through our website or email, so that we can:

 

• Respond to a question or comment we receive from you;

• To inform you about new services;

• Process, validate and verify information and requests for the provision of services;

• For the purposes for which you specifically provided the information; and

• In general, to improve your experience on our website.

 

 

Minors

 If you are under the age of 18 (minor), we require the consent of your parent/guardian/authorised person before processing such personal data.

 

Processing of information

We will share your personal information

 

• To comply with applicable law or legal process served against our company;

• To protect and defend the rights or property of our company; and

with employees and/or third parties who assist us in providing services to you and thus need your personal information to provide a good and efficient service. We ensure that all such employees and third-party service providers who have access to your personal information are bound by confidentiality agreements.

Information about our customers is an important part of our business and we do not sell this information to other companies. We share customer information only as described in this statement and with WANDD affiliates with controls that are either subject to this privacy notice or follow practices at least as protective as those described in this notice.

 

Safety precautions

 We will:

•  treat your personal information as strictly confidential;

• Take appropriate technical and organizational measures to ensure that your personal information is kept secure and protected against unauthorized or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;

• Notify you immediately if we become aware of any unauthorized use, disclosure or unauthorized processing of your personal data;

• Upon reasonable request, provide you with reasonable evidence of our compliance with our obligations under this policy

• We will not retain your personal information for longer than the period for which it was originally required, unless we are required to do so by law or you consent to such retention.

 

HOWEVER, WHILE WE TAKE THE ABOVE PRECAUTIONS TO PROTECT YOUR PERSONAL INFORMATION, WE ARE NOT LIABLE FOR ANY LOSS OR DAMAGE HOWSOEVER ARISING, SUFFERED RESULTING FROM THE DISCLOSURE OF SUCH INFORMATION WHERE IT IS BEYOND OUR REASONABLE CONTROL.

 

Your rights

 you have the right at any time to 

• Rectify the personal data collected by us;

• Object to the processing of personal data (subject to legislation);

• Request the return or destruction of personal data (subject to legislation);

• File a complaint with the company.

• If you do not wish to receive emails or other mail from us, please click on the preferences link at the bottom of any email sent by WANDD and you will be removed from our mailing list.

 

WANDD may have public forums where users with similar interests can share information and support each other or where users can ask questions. Our communities are open to the public and should not be considered private.

 

Any information you share in an online community is open to the public and is not private. Please think carefully before posting any personal information in a public forum. What you post may be seen, disclosed or collected by third parties and may be used by others in ways that we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on a site, the information you post may also appear in third-party search engines such as Google, Yahoo, MSN, Bing, etc.

 

Personal information processed by us will not be forwarded/passed on to third parties abroad or in an international organization.

 

If the data is transferred, we will ensure that the recipient is subject to a law/agreement that gives your personal data a level of protection similar to the POPI Act.

 

If you are not satisfied with our response to your query, you may contact the following regulatory body for further assistance:

 

INFO BV